Q and A

Frequently Asked Questions

Question:  Why are Adapted Living Solutions prices less than our competition?

Answer: Adapted Living Solutions prices are lower for 3 reasons:
1) We buy directly from a North American manufacturer;
2) We are not a franchise and therefore do not have to pay franchise fees;
3) We do not have a showroom or large store so our overhead costs are kept low.

Our aim is to provide an excellent product professionally installed at a reasonable price!

Question: Will the walk-in bathtub fit in my existing bathtub space?

Answer: Yes, our regular jetted or soaker tub fits into most bathtub or large shower stall spaces.  Installation is usually completed in one to two days from start to finish.

Question Is there a warranty on the walk in bathtub?

Answer: Yes. For the acrylic walk in tubs, the manufacturer has a Lifetime Limited Warranty on frame, door, door seal gasket, and acrylic walk in tub shell and a 5 Year parts warranty. For the Gel Coat walk in tubs, the manufacturer has a 25 Year Warranty on Tub Body, Lifetime Warranty on Door Seal and Air Jets; and a 5 Year Warranty on Faucet and Pumps. Adapted Living Solutions is a dealer for Ella’s Bubbles, LLC, the manufacturer.  Additionally, we guarantee the workmanship of our professional installers.

Question: I do not want to be cold while I sit in the tub as it is filling, what can I do?

Answer: Our massaging tubs come with two water diverters (one for the hand mixer and one for the spout) which allow you to enjoy the warm water from the pull out hand mixer as the spout is filling the tub. These diverters can be used independently or simultaneously.

Question: Are there any government incentives available? 

Answer: Yes. The Healthy Homes Renovation Tax Credit
As a senior 65 years or older in Ontario, you could qualify for a tax credit to help with the cost of making your home safer and more accessible. For more information about the Healthy Homes Renovation Tax Credit, call:

    • 1-866-ONT-TAXS (668-8297)
    • 1-800-263-7776 for teletypewriter

Healthy Homes Renovation Tax Credit

Question: Is there any financial assistance to help pay for the walk in bathtub?

Answer:  Yes, there are programs that are available.  The links to some of these are provided below for you to see if you qualify.

President’s Choice Children’s Charity

Ontario Renovates

Easter Seals

Veterans Affairs Canada

Canada Mortgage and Housing Corporation

Ontario March of Dimes